Waterford Comics - 13 Patrick St, Waterford, Ireland x91 x762

083 - 324 8821

Waterford Comics

Comic Books & Collectables

CUSTOMER SERVICE

image9

T. & C's

We are here for you, just give us a call or shoot us an email.
 

This page lays out the Terms and Conditions of Use. It explains how your order will be dealt with, your rights and our duty to you.
 

You may keep a copy of these Terms and Conditions for future reference. Print or download and save them.

 

Please read these Terms and Conditions of use carefully before ordering. You should understand that by ordering Our Goods, You agree to be bound by these Terms and Conditions of Trade.


How To Order

Items can then be added to your shopping basket. When you are ready to checkout, follow the onscreen instructions and complete your order and payment options.
 

Delivery
 

Goods will be dispatched by a courier of our choice, for international customers we will advise on a preferred courier if delivery is required. Our delivery charges can be found by click the links below and will be confirmed to you during the order process.
 

Shipping
 

Every effort will be made to ship orders within 1-2 days pending approval. Contact our sales team to discuss shipping times on large orders. Next Day, 2-Day Air and 3-Day Air shipments are available upon request. All Shipping charges are subject to change. International orders do not include customs fees.
 

Returns
 

We want you to be happy with your purchase from us. If you are unhappy with the Goods in any way please contact our sales team via email at sales@WaterfordComics.com, or by phone on: 00 353 (0)51 370 859
 

For more detailed information on returns please see our Terms & Conditions page.
 

About Us
 

This website is owned and operated by An Breagan. Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. All prices on this website are in Euros and include V.A.T. where appropriate.
 

Cookies


In order to provide you with a more personalized and responsive service we need to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognise you and remember things like your user preferences. You can find more detailed information about cookies and how they work at http://www.aboutcookies.org/.

Whenever you use this Website, information may be collected through the use of cookies and other technologies. By using this Website you agree to our use of cookies as described in this Cookie Notice and also to the use of cookies on the other country, regional or practice specific websites contained in groovyuk.com that you may visit, as described in their accompanying cookie notices.


What cookies do we use and why?


Some of the cookies we use are necessary to enable you to move around the Website and use its features such as accessing secure areas that may contain content for registered users.

We or our service providers also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this Website works. In addition, we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this Website and how often. This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user. However, if you have registered and signed into this Website we may combine this information with information from our web analytic services and cookies to analyse how you use this Website in more detail.

This Website does not use Targeting Cookies to deliver targeted advertising to Website visitors.


How to control cookies?


By using this Website you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact on your user experience and parts of this Website may no longer be fully accessible.


Browser controls


Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself requires an opt-out cookie to have been set. For more information on how to modify your browser settings to block or filter cookies, see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/


Managing Analytics cookies


You can opt-out of having your anonymised browsing activity within websites recorded by analytics cookies. We use the following service providers and you can learn more about their privacy policies and how to opt-out of their cookies by clicking on following links:

Adobe: http://www.adobe.com/privacy/opt-out.html
Google Analytics: http://www.google.com/analytics/learn/privacy.html


Managing Local Shared Objects or Flash Cookies


A local shared object or flash cookie is like most other browser cookies except that it can store additional types of information. These cookies cannot be controlled using the mechanisms listed above. Some parts of this Website use these types of cookies to store user preferences for media player functionality and without them some video content may not play properly. These cookies can be controlled manually by visiting the Adobe website.
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html


Social buttons
 

We use ‘social buttons’ to enable our users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt-out, or delete, such information.


External web services
 

We sometimes use external web services on this Website to display content within the web pages of this Website, for example to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.


Email Communications


We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications we send to you so that we can make our communications more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to unsubscribe, as it is not possible for us to send these emails without tracking enabled. You can unsubscribe following the instructions in the individual email communications you receive from us.

We may modify or amend this Cookie Notice from time to time at our discretion. When we make changes to this notice, we will amend the revision date at the top of this page, and such modified or amended Cookie Notice shall be effective as to you and your information as of that revision date. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.


Security Policy


We take the security of our customer’s details very seriously and as such have measures in place both on our website when creating an account and when taking payment to ensure your details are kept safe. We use the one of the highest levels of encryption on our website to ensure you stay safe online – we have SSL certificates which means we have bit encryption so you can be sure shopping with us online is safe.

Feel free to get in touch with any inquiries through our contact form or by any of the details listed on our Contact Us page. You can also say hi on Facebook
 

Pre-Order Items

Pre-Ordered an item and wondering when it will come in stock?


The best place to check for due dates is on the product page on our website, we will update due dates as soon as we know of any change. Supplier dates are rarely set in stone so we will be as upfront and honest with you about any changes.

If we receive some stock but not enough to fulfill all pre-orders, we will dispatch on a first-come first-serve basis – and will send an email to everyone unlucky enough to not receive their item confirming the next delivery due date to make sure you are happy to continue with your order.

We do charge for pre-orders at the point of order, not dispatch – think of it as a pre-paid present to yourself!
 

Want to exchange your item?


Ordered a size too big or too small? Please contact us to arrange for your return and payment for the return shipping. Pop your return delivery note in the parcel giving full details of the size you want to exchange for. Once we receive the unwanted item and payment for shipping we will dispatch the new size to you.


Size Guide

  

Jumpers / Sweaters 

 

Information coming soon.


T-Shirts & Hoodies


Information coming soon.

  

Subscriptions


We now offer customers the chance to sign up to receive their favourite comics every month. This is the easiest way to get comic titles without the worry of placing an order each time a comic issue is listed. 


How does it work?


If you set up a subscription with us we'll create an order on your behalf once / twice per month for all the comics you've subscribed to that have upcoming releases. Comics are generally solicited two months in advance. retailers need to order our comics that far in advance in order to secure copies of those comics, in the same way that we do for our subscription customers, so there is a delay of 8-10 weeks between confirming your subscription and receiving your comic. Once you've confirmed your subscriptions with us we'll continue to generate orders for you as long as the series continues, and regularly email you with updates on your orders. 

 

Do you ship internationally?

We ship almost everywhere in the world.

If you have any queries, or we can help you with your order or subscription, you can contact us anytime.


Grab Bags


Due to the nature of randomly selected sealed bags Grab Bags are not returnable or replaceable. As Grab Bags are made from back issues, some dating back several years all comics will be between Fine to Near Mint condition.
 

Grab Bags are randomly selected; some packs may contain mature content (18+)

When ordering multiple bags, duplicates can occur as these packs are created in advance and are subject to stock availability.


Newsletter


By ordering from us, you the Customer is agreeing to be emailed by Waterford Comics with information about future products, offers and events. Should the Customer not wish to receive this information, they should click the unsubscribe link at the bottom of the email and follow the instructions or alternatively, contact the service team and ask to be removed from the list.

Our emails may contain a single, campaign-unique 'web beacon' to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails wish to continue receiving them. The beacon will be deleted when you delete the email.


Terms & Conditions

1. DEFINITIONS
 

1.1. “Buyer” means the organisation or person buying the goods


1.2. “Goods” means the articles to be supplied to the Buyer by the Seller


1.3. “Intellectual Property Rights” means copyright, rights in designs, trademarks, service marks, business names, rights in get up and rights to sue for passing off or unfair competition, patents, know-how and all other intellectual property rights whether registered or unregistered which relate to any Products and applications for any such rights and all similar or equivalent rights in any part of the world


1.4. “Order” means the Buyers order for the Goods.


1.5. “Price” means the price set out in the list of prices of the Goods maintained by the Seller as amended from time to time or such other price as the parties may agree in writing, plus carriage, packing or interest on such as may be quoted by the Seller or as may apply in accordance with these conditions;


1.6. “Seller” means An Breagan


2. GENERAL
 

2.1. These terms and Conditions shall apply to all contracts for the Sale of Goods by the Seller to the Buyer whether in negotiation or at any stage in the dealings between the parties, including any standard or printed terms tendered by the Buyer, unless the Buyer specifically states in writing, separately from such terms, that it wishes terms to apply and this has been acknowledged in writing.


2.2. The Seller reserves the right to amend the Terms and Conditions from time to time without direct notification.


3. PRODUCT INFORMATION


3.1. Any description given or applied to the Goods is given by way of identification only and the use of such description shall not constitute a sale by description.  For the avoidance of doubt, the Buyer hereby affirms that it does not in any way rely on any description when entering into the contract.


3.2. The seller reserves the right to withdraw and modify products from time to time without directly notifying previous Buyers. Products illustrated in all of the Seller’s literature and websites are done so as accurately as modern reproduction methods will allow.
 

4. ORDERS
 

4.1. All goods offered for sale are subject to availability and subject to the Sellers acceptance of the Order.


4.2. No order shall be deemed accepted by the Seller unless and until it is confirmed unconditionally by the Seller


4.3. Goods are sold on a firm sale basis only, “Sale or Return” is not offered


4.4. Amendments or cancellation of orders must be made in writing prior to shipping date, after which time it is not possible to make any changes.  If goods are to be specifically for this ordered, it is not possible to cancel the order after preorder has commenced.
 

5. PRICE AND PAYMENT
 

5.1. The price shall be that in the Seller’s current stock list, or other such price as the parties may agree in writing. The price is exclusive of VAT or any other applicable costs.


5.2. Payment of the price plus VAT and any other applicable costs shall be completed before delivery 


5.3. The seller shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment, at a rate of 8% over the Banks base rate plus compensation for debt recovery costs, under the Late Payment Legislation, if we are not paid according to our agreed credit terms.


5.4. If payment of the price or any part thereof is not made by the due date, the Seller shall be entitled to:


5.4.1. Require payment in advance of delivery in relation to any Goods not previously delivered.


5.4.2. Refuse to make delivery of any undelivered Goods and without incurring any liability whatever to the Buyer for non-delivery or any delay in the delivery.


5.4.3. Terminate the contract
 

6. DELIVERY
 

6.1. Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer within the timescale specified by the Seller. The Buyer shall make arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.


6.2. Standard delivery is conducted using a third party courier.


6.3. Every effort shall be made to deliver orders on the requested by the Buyer, but this may not be taken as implying any legal obligation to deliver on the due date. In any event, time of delivery period or delivery booking shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery period or date.
 

7. RISK AND PROPERTY
 

7.1. Risk of damage or loss of the Goods shall pass to the Buyer in the case of Goods to be delivered at the Sellers, or third Party’s premises, at the time when the Seller notifies the Buyer that the Goods are available for collection, or in the case of Goods to be delivered otherwise than at the Sellers premises, at the time of delivery.


7.2. Notwithstanding delivery and the passing of risk in the Goods or any other provision of these conditions, the property in the Goods shall not pass to the Buyer until the Seller has received, in cash or cleared funds, payment in full of the Price of the Goods and of all other Goods agreed to be sold by the Seller to the Buyer for which payment is due.


7.3. Until such time as the property in the Goods passes to the Buyer (and provided that the Goods are still in existence and have not been resold) the Seller shall be entitled at any time to require the Buyer to deliver up the Goods to the Seller and if the Buyer fails to do so forthwith to enter upon any premises of the Buyer or of any third party where the Goods are stored and repossess the Goods.
 

8. LIABILITY
 

8.1. The Seller will not be liable for short delivery unless a claim is notified within 7 working days of delivery.


8.2. The Seller will not be liable for defective Goods unless a claim is notified to the Seller in writing within 7 working days of the Buyer becoming aware of the defect, or if earlier, within 6 months of the date of delivery.


8.3. In each case, the notification must include the invoice number, delivery note number, details of the claim, and as far as possible be supported by a photograph of the defect.  In the case of a valid claim, the Seller may, in its sole discretion, replace the Goods or refund to the Buyer the Price (or an appropriate proportion of the price)
 

9. FORCE MAJEURE
 

9.1. The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply and the Seller shall be entitled to a reasonable extension of its obligations.
 

10. INTELLECTUAL PROPERTY AND THE RIGHTS TO USE IT
 

10.1. The Buyer acknowledges and agrees that all copyright, trademarks and all other intellectual property rights in all the Sellers literature and websites shall remain at all times vested in the Seller in the seller.  The Buyer is permitted to use this material only as expressly authorised by the Seller.
 

11. ELECTRONIC COMMUNICATIONS
 

11.1. By using these Web Sites, You accept that communication with us will mainly be electronic. We will contact you by email or provide you with information by posting notices on these Websites. For contractual purposes, You consent to receive communications from Us electronically (to the most recent email address you have provided to us) and You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement that such communications be in writing.
 

12. DATA PROCESSING AND PRIVACY
 

12.1 Please see our Cookie terms which contain important information about the use of your personal data and other information regarding your privacy. If you have any questions or comments about privacy, you can Contact Us.
 

12.2. We are committed to protecting your privacy and we will only use the information that is collected about you lawfully in accordance with the Data Protection Act. We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service and information. The information we collect about you includes your name, address, phone and email address. All information collected about you (customer details and contact info - and any information obtained after completing an enquiry form) and will not be passed to any other party, sold or traded.
 

12.3. In using this website you agree that we can store and use the information about you as stated above. If you have any questions/comments about privacy, please feel free to Contact Us.
 

13. Pat Yourself on the Back...!
 

13.1. If you are still reading this then WOW! You really have earned yourself a cup of tea and a nice slice of cake and or a cookie. “Well Done..!